Let the professionals take care of your website
Quick WP support for your business ?
Your committed website partner in building, maintaining and optimising your brand's web presence.
Leave your website in the hands of WordPress experts from WordPress Web Studio:
Rise Themes is Power of WordPress Themes
6+ Years of Experience with WordPress
More than 50,000+ Happy Customers
Made 10+ popular WordPress themes, and 3 plugins
The primary advantages of our maintenance service
Our simple, proven 3-step process
Book a consultation
Customise a plan that fits your needs
Collaborate to execute the plan
Choose your plan - Join 2,000+ happy customers...
Compared the features that it comes loaded with the price you pay – go through the list below. We are pretty sure, you will love our business policy! Have a Question? Please Contact us.
Hear success stories straight from our clients
I purchase to the Premium support to unlock extra quick team which are great. The support has been fantastic as I needed further configuration, which was handled quickly and professionally.
What a relief to find a great support! Worked seamlessly with my existing WooCommerce store. I would recommend everyone to subscribe the premium support.
Confused with any setup and create a website
like as templates?
There are so many hacks and tips to make your life with WordPress easier. Our extensive collection of WordPress tutorials will help you out.
Also, our expertise support team will guide you to configure the backend of any WordPress themes and plugins. We'll create a video tutorials for you to make easy setup.
We take care of your website while you take care of the business.
WordPress Website Design Frequently
Our support hours are from 9 AM till 6 PM (GMT +0), Monday through Friday. Any maintenance tickets submitted during off-hours are immediately attended to during our regular support hours.
As soon as you select and purchase the plan, your personal project manager will contact you. Usually it doesn’t take more than 24 hours. Your manager will get all the access credentials from you to your website and set up the maintenance service such as security monitoring, performance analysis as well as backups on your website. All of your credentials will be secure and will not be shared with any third parties.
As the maintenance services are provided right after the payment, the purchased plan can be upgraded or downgraded starting from the next month.
If you wish to upgrade or downgrade the annual maintenance plan partway through the subscription, you will be charged only for the used months at the full monthly rate. We are going to rate the rest of the months by the new monthly plan rate.
Each task is estimated, and then it is shared with you. We will start working only after your approval. However, if the estimated task requires more hours than available in your selected plan, you can buy these extra development hours separately. The cost of the additional development hour is $49.99.
The available development hours in the plan don’t transfer to the next month but the extra development hours that you have bought will transfer to the next month. This means that you will not lose the extra development hours even if you don’t use them up in the preceding month, and you can use them at any time during one year.
Yes, we offer WordPress theme and plugin customizations, and we pride ourselves on our long experience in this field. If the required custom work takes more than the available hours in your maintenance plan, we can do this work as a separate project.
We will discuss the details of your project and draw up technical documentation. Then, we send you an accurate estimate as to the time and costs for your project. Once, you give the green light to start, we will get down to your project right away.
One maintenance plan will be applicable for one website. Any additional website will require a new separate plan.
Services provided by us for optimizing the website’s speed are one of the factors that affect the website’s ratings on Google page and GTmetrix. However, in order to have sufficiently good ratings on the Google page speed and GTmetrix, there are many other factors and procedures without which certain ratings can not be achieved.
We take into account the changing business environment and therefore our subscription plans can be canceled.
As our monthly maintenance services go into effect from day one, they are non-refundable.
In the case of annual subscription plan cancellation, you will be charged only for the months you used at the full monthly rate. The rest of the left amount will be returned to you.
We understand that any website is subject to hacking attacks, and it occurs from time to time. We surely fix your website if it has been hacked. Furthermore, we would first study the scale of work for fixing and then present the estimate of time and costs for this work.
All the updates will be made on the staging website which we create on your hosting. You can then check all the updates on the staging website and after your approval, we can then make the same updates on your main website.
In case certain features break down as a result of updates, we will restore the latest backup of your website so that it is accessible and works without errors. We will then do our best to fix the issue, using the available development hours in your maintenance plan.
Each task is estimated, and then it is shared with you. We will start working only after your approval. However, if the estimated task requires more hours than available development hours in the plan, you can acquire these extra development hours.
The available development hours in the plan don’t transfer to the next month but the extra development hours that you have acquired will transfer to the next month. This means that you will not lose the extra development hours even if you don’t use them up in the preceding month, and you can use them at any time during one year.
The cost of the additional development hour is $49.99.
We charge a 100% upfront payment for your monthly Retainer and Maintenance plans. For one-off custom development work, we charge 50% upfront payment and 50% once the website is completed, but before going live.
There is no lock-in contract for the monthly plans. However, a 30-day notice is required for cancellation so we can plan out our team’s resources and complete the regular work we have planned.
If our common FAQs don't answer your particular question,
please reach out to our support staff, and
we will get an answer out to you quickly.
Let's build your success together
High Quality Output
Your custom website will be handled by competent developers, hence the quality is inevitable. It will be enriched with secured coding upon proper optimization. Read to find out about:
Your website will be settled in the market’s best price. We plan and manage projects from places all over the world, and perform development works.
Minor support to an e-commerce system; you’ll find a complete solution at one place to transfer your business ideas into a web / mobile applications.
Send Us Your Requirements
Drop us a line, and we will contact you within a few minutes to arrange an initial discussion.